Politique de confidentialité

At Mhay Industries, your privacy is of utmost importance to us. We are committed to safeguarding the personal information you provide to us when visiting our website or making a purchase. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect it.

1. Information We Collect

When you visit Mhay Industries, we collect the following types of personal information to enhance your shopping experience:

a. Personal Identification Information

We may collect your name, email address, phone number, billing address, shipping address, and payment details when you create an account or make a purchase.

b. Non-Personal Identification Information

We also collect non-personal information such as your browser type, device information, IP address, and other technical details to improve the functionality of our website.

c. Cookies

We use cookies to enhance your browsing experience. Cookies are small data files stored on your device to remember your preferences and track site usage. You can choose to disable cookies in your browser settings, but this may limit some features of our site.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process transactions: Your personal and payment details are used to complete purchases and fulfill orders.
  • To improve customer service: We use your feedback to improve our products, services, and customer support.
  • To send promotional emails: With your consent, we may send you newsletters and offers related to our products and services.
  • To comply with legal obligations: We may use your information to fulfill legal requirements or resolve disputes.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. This includes encryption technologies (SSL) to protect data during transmission, secure storage methods, and regular audits of our data security practices.

4. Third-Party Disclosure

We do not sell, trade, or rent your personal identification information to third parties. However, we may share your information with trusted third-party service providers (such as payment processors and shipping companies) necessary to complete your transaction or to operate our business.

These third parties are obligated to keep your information confidential and are only permitted to use your information for the services we’ve contracted them to provide.

5. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices of these external websites. We recommend that you review the privacy policies of any linked websites before providing any personal information.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may update or correct any incorrect or incomplete personal information.
  • Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., if we need to retain it for legal or transactional purposes).
  • Opt-out of marketing communications: You may opt-out of receiving promotional emails by clicking the "unsubscribe" link at the bottom of our emails or contacting us directly.

7. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect or maintain personal information from children under 18. If we discover that we have inadvertently collected such information, we will promptly delete it.

8. Changes to This Privacy Policy

Mhay Industries reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

Mhay Industries
Email: info@mhayindustries.com
Address: Circular Road , Sialkot - Pakistan